[Important] Apology and Correction Regarding the 'Henn na Hotel Free Stay Voucher' Winning Notification Email

Dear Guests

Thank you very much for your continued patronage of the HIS Group hotels.

We sincerely apologize for the great inconvenience caused by the incorrect email sent from our company.

Regarding the content of the email we just sent
[Apology for the HIS Hotel Group Email Misdelivery],
we have received many inquiries due to unclear points,
so we would like to contact you again.

Overview
Around 1:30 PM on March 6, 2026
To all members who received the email titled 【HIS Hotel Group Henn na Hotel Free Accommodation Ticket Winning Notice】,
we sincerely apologize, but not everyone is eligible as a winner.

* Winners for this month will be contacted again from next week onward.

Inquiries Regarding This Matter
H.I.S. Hotel Holdings Co., Ltd.
Phone Number: 050-1743-0810
Weekdays 10:00 AM – 6:00 PM (Excluding Saturdays, Sundays, and Holidays)
Postal Code 163-1309
Shinjuku Island Tower 9F, 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

We deeply apologize for having compromised the trust of all our members.
We will review our operational methods to ensure that this does not happen again in the future.